LEGAL

Privacy policy

Last updated: September 28, 2025

Proper Paint Co. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or landing pages, request a quote, or engage with our marketing campaigns.

1. Information we collect

We may collect the following types of information:

• Personal information: name, email, phone number, address, and details about your painting project that you provide through forms or quote requests.
• Automatically collected information: IP address, browser type, device information, and site usage data collected through cookies and similar technologies.
• Analytics data: behavior on our website or landing pages, such as clicks, scrolls, and time spent, collected through tools like Google Analytics and heatmap tracking software.

2. How we use your information

We use the information we collect to:

• Provide estimates, schedule services, and communicate with you.
• Improve our website, landing pages, and overall customer experience.
• Run online advertising campaigns, including Google Ads and social media retargeting.
• Send promotional offers, newsletters, or service updates (you may opt out at any time).
• Monitor site performance through analytics and heatmap tracking software.

We do not sell, rent, or trade your personal information.

3. Cookies and tracking technologies

Our site uses cookies and similar technologies to:

• Enable essential site functionality.
• Track user behavior for analytics and improvements.
• Deliver personalized advertising through platforms such as Google Ads and Facebook/Instagram Ads.

You may disable cookies through your browser settings, but some site features may not function properly.

4. Sharing of information

We do not sell your personal information. We may share limited information only with:

• Service providers who assist in running our business (e.g., hosting platforms, analytics providers, marketing tools, and scheduling software).
• Advertising partners (e.g., Google, Meta) for the purpose of delivering relevant ads.
• Legal authorities if required by law.

5. Data security

We take reasonable precautions to protect your information through secure servers, encryption, and limited access. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your rights

You have the right to:

• Request access to, update, or delete your personal information.
• Opt out of marketing emails at any time by clicking “unsubscribe” in our emails.
• Disable cookies or tracking through your browser settings.

7. Third-party links

Our website and landing pages may link to third-party sites. We are not responsible for the privacy practices of those websites.

8. Children’s privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. Continued use of our website indicates acceptance of the updated policy.

10. Contact us

If you have questions or concerns about this Privacy Policy, please contact us at:

Proper Paint Co.
Email: properpaintco@gmail.com
Phone: (617) 749-7799